Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000, and the rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signature.

Please read these Terms of Use (“Terms”) carefully, as they govern your access to and use of the LingusX website, including its content, products, features, and services.

By accessing or using our website or placing an order, you acknowledge that you have read and agreed to these Terms and enter into a legally binding agreement with LingusX, subject to applicable laws. If you do not agree with these Terms, please do not access or use our website.

LingusX reserves the right to modify, update, add, or remove portions of these Terms at its discretion, subject to applicable law. Updated Terms will be published on our website. Your continued use of the website after such updates constitutes acceptance of the revised Terms, to the extent permitted by law.

1. Definitions

For the purposes of these Terms:

  • “Customer” means any individual who places an order for products through the LingusX website.

  • “Order” means a purchase request submitted by a Customer through the website.

  • “Products” means the personal wellness products and other products offered for sale under the LingusX brand.

  • “User” means any individual who visits, accesses, or uses the LingusX website.

  • “Website” or “Platform” means the LingusX website and its associated features and services.

2. User Eligibility

Use of the website is available only to individuals legally capable of entering into binding contracts under applicable Indian law.

Individuals who are legally prohibited from entering into contracts, including minors, are not permitted to purchase products through the website. By using the website or placing an order, you confirm that you meet the applicable legal eligibility requirements.

LingusX reserves the right to refuse or cancel orders where legally justified, including where eligibility requirements have not been met.

3. Acceptance of Terms

By accessing the website, creating an account, proceeding through checkout, or placing an order, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you should discontinue use of the website.

4. Account Creation and Login

Customers may be able to create an account using the registration methods made available on the website. Guest checkout may also be available, subject to the website's functionality.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You must not:

  • Create an account using another person's information without authorization.

  • Impersonate another person.

  • Provide false or misleading information.

  • Use the website for unlawful purposes.

LingusX reserves the right to restrict or suspend accounts where there is a reasonable basis to believe these Terms have been violated, subject to applicable law.

5. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account, except where applicable law provides otherwise.

If you suspect unauthorized access to your account, please contact LingusX promptly through the contact details provided on our website.

LingusX may take reasonable measures to protect the security of customer accounts and the website.

6. Products and Services

LingusX aims to provide accurate product descriptions, images, specifications, and other information on its website. However, minor variations in product appearance, colour, texture, or packaging may occur due to display settings, manufacturing variations, or packaging updates.

Customers are encouraged to review the product description, specifications, instructions, and applicable warnings before purchasing or using a product.

Products must be used in accordance with the instructions provided. If a product causes irritation, an adverse reaction, or discomfort, discontinue use and seek appropriate professional advice where necessary.

Product information provided on the website is for general informational purposes and should not be treated as a substitute for professional medical advice.

LingusX reserves the right to modify, discontinue, or update products and services, subject to applicable law and existing customer rights.

7. Acceptable Use of the Website

You agree not to use the website to:

  • Violate any applicable law or regulation.

  • Submit false, misleading, defamatory, or unlawful information.

  • Infringe the intellectual property, privacy, or other rights of any person or organization.

  • Distribute malicious software, viruses, or harmful code.

  • Attempt unauthorized access to the website, its systems, or another user's account.

  • Interfere with the website's operation or security.

  • Use the website for fraudulent, deceptive, or otherwise unlawful activities.

LingusX reserves the right to take appropriate action against misuse of the website, subject to applicable law.

8. Customer Reviews and User Content

The website may allow customers to submit reviews, comments, feedback, photographs, or other content.

By submitting content, you confirm that you have the necessary rights and permissions to share it and that it does not violate any law or third-party rights.

You grant LingusX permission to use, display, reproduce, or publish submitted content for website operations, customer feedback, and promotional purposes, subject to applicable law and the Privacy Policy.

LingusX reserves the right to remove content that is unlawful, misleading, abusive, or otherwise inconsistent with these Terms.

9. Payments

LingusX may offer payment methods such as credit cards, debit cards, UPI, net banking, digital wallets, and Cash on Delivery (COD), depending on availability at checkout.

All purchases made through the Indian storefront are payable in Indian Rupees (INR), unless the website expressly states otherwise.

Customers must provide accurate payment information and complete payment using an available authorized payment method.

LingusX does not control the internal processing of banks, payment gateways, or other third-party payment providers and cannot guarantee that every transaction will be approved.

Where a payment fails, is declined, or remains unconfirmed, the order may not be processed until the issue is resolved.

10. Shipping, Cancellation, Returns and Refunds

Shipping, order cancellation, returns, replacements, and refunds are governed by the respective policies published on the LingusX website.

Customers are encouraged to review the applicable policies before placing an order. Nothing in these Terms limits any rights or remedies available to customers under applicable consumer protection laws.

11. Communications and Marketing

By providing your contact details and placing an order, you agree to receive communications reasonably necessary for order confirmation, payment updates, shipping notifications, customer support, and other transactional purposes.

Promotional communications, including marketing emails, SMS messages, or other promotional messages, will be sent subject to applicable consent requirements and law. You may opt out of promotional communications where applicable.

12. Third-Party Websites and Services

The website may contain links to or integrate services provided by third parties, including payment gateways, logistics providers, and other service providers.

These third parties may operate under their own terms and privacy policies. LingusX is not responsible for independent third-party website content or policies, except to the extent required by applicable law.

Customers should review the relevant third-party terms before using those services.

13. Limitation of Liability

To the extent permitted by applicable law, LingusX shall not be responsible for indirect or consequential losses arising from the use of the website or inability to access its services.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded or restricted, including applicable consumer rights and remedies.

14. Product and Website Disclaimer

The website and its content are provided for general informational and commercial purposes. While LingusX makes reasonable efforts to maintain accurate information and reliable website functionality, it does not guarantee that the website will always operate without interruptions, errors, or technical issues.

Product-specific instructions, warnings, and descriptions should be reviewed before use. Unless expressly stated otherwise, website content does not constitute professional medical advice or a guarantee of a particular product outcome.

Nothing in this section overrides any applicable statutory warranty, consumer protection, or other legal right.

15. Indemnification

You agree to be responsible for losses arising from your unlawful use of the website or your material violation of these Terms, to the extent permitted by applicable law.

Nothing in this section imposes liability on a customer where such liability is prohibited by law.

16. Intellectual Property

All website content, including text, graphics, logos, product images, designs, trademarks, and other materials owned by or licensed to LingusX, is protected by applicable intellectual property laws.

You may access and use this content for personal, non-commercial purposes in connection with using the website and purchasing products.

You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorization from the relevant rights holder, except where permitted by law.

17. Suspension and Termination

LingusX may restrict or suspend access to the website or an account where reasonably necessary due to suspected fraud, security concerns, unlawful conduct, or a material violation of these Terms.

Any suspension, termination, or cancellation will be subject to applicable law and any customer rights relating to orders already placed.

18. Privacy Policy

The collection, use, storage, and processing of personal information are governed by the LingusX Privacy Policy and applicable data protection laws.

By using the website, you acknowledge that you have had the opportunity to review the Privacy Policy.

19. General Provisions

These Terms, together with the policies expressly incorporated into them, govern your use of the LingusX website.

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Failure to enforce any provision does not constitute a waiver of the right to enforce it later.

LingusX may assign or transfer its rights and obligations in accordance with applicable law.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Any disputes arising from the use of the website or purchases made through it will be addressed in accordance with applicable Indian law. Nothing in this section prevents a consumer from exercising any right to approach a competent consumer forum or other authority where permitted by law.

21. Grievance Redressal and Contact Information

For questions, complaints, or grievances relating to these Terms, your orders, or the website, please contact LingusX using the customer support details published on our website.

Where applicable, grievance details and the contact information of the designated grievance officer will be provided in accordance with Indian law.

Brand: LingusX
Website: https://lingusx.com